I just learned about this while watching the news on TV:
Uber and Lyft are being sued in several jurisdictions for allegedly denying service to passengers with wheelchairs and guide dogs. Not only that, but the U.S. Justice Department recently intervened in a case brought by blind plaintiffs, urging that the discrimination accusations be taken seriously. And not only that, but Uber told The Daily Beast that drivers accused of discrimination are usually suspended or fired. Lyft has a similar policy.
Why in the hell are handicapped persons — egged on by wheelchair-chasing lawyers, DOJ, and the usual whining meddlers — complaining about Uber and Lyft? And why are Uber and Lyft apologizing?
Uber and Lyft are providing services that weren’t previously available. They’re not denying the handicapped services to which the handicapped previously had access. They’re certainly not denying services that they have a contractual or moral responsibility to provide.
If anything, the availability of Uber and Lyft means that the handicapped have greater access to the sources of transportation on which they previously relied because many non-handicapped persons have switched to Uber and Lyft. Handicapped persons should be thankful to Uber and Lyft instead of whining about them.
Further, as the article notes, Uber and Lyft are technology companies — they match drivers and passengers — they’re not public carriers. It’s not their responsibility to provide transportation for the handicapped. Nor should it be the responsibility of Uber and Lyft drivers to do so. They may choose to do so, but that should be their call; they shouldn’t be compelled by yet another regulatory, statutory, or judicial mandate.
This is what happens when leftists, lawyers, and government agencies are free to meddle in the marketplace: They screw things up, just because they can.